Passport service will be more citizen-friendly: EAM

New Delhi, Passport rules and processes will be simplified further by minimising the compliance burden on the citizens.

External Affairs Minister S Jaishankar gave the assurance in a virtual address to mark the Passport Seva Divas. The day is in commemoration of the enactment of the Passports Act on June 24, 1967.

The EAM said that the mandate of the government is to ensure timely, effective, assured, transparent and accountable public service delivery.

"Towards this end, our first approach was to bring in simplification of the passport rules and processes. However, as the process is dynamic, we should continue to look deeper and deliberate further on reducing the compliance burden of our citizens," he said.

"As we move ahead on the path of progress,' Jaishankar said, "we should take stock of the steps in the realm of passports that would make it not only more citizen-centric but also citizen-friendly."

The Ministry is leveraging the use of technology and digital systems into its functioning, such as in delivering passport service.

Collaborating with the Department of Posts, the MEA has also strengthened the outreach of Passport services to the citizens.

The ministry has extended its global outreach and 174 Indian Missions and Posts have been integrated into the Passport Seva Programme.

It has established Post Office Passport Seva Kendras across the country.

There is are 555 Passport Kendras in India. This includes 36 Passport Offices, 93 Passport Seva Kendras and 426 Post Office Passport Seva Kendras.

The MEA has recently integrated the Passport Seva Programme with DigiLocker.

The DigiLocker helps citizens to submit various documents in a paperless mode. This means, when one reaches the Passport Kendra, he/she is not required to carry the original documents.

(Agencies)

Delhi’s Diwali: A Festival of Lights, a Failure of Civic Sense

Delhi's Diwali pollution exposes a deeper civic crisis as firecracker violations, toxic air and weak enforcement threaten public health and the rule of law.

Dr. Niraj Krishna   |  17 hours ago

Revived Diplomacy, Deep Divides: Why a Breakthrough in Ukraine Remains Out of Reach

Renewed US-Ukraine-Russia talks in Abu Dhabi offer hope for peace, but territorial disputes, security guarantees and European divisions threaten progress.

DINESH DUBEY   |  17 hours ago

Designing Sleep: A Modern Guide to Better Rest

BOOK REVIEW: Explore Joseph Zakher’s Designing Sleep: A Modern Guide to Better Rest, a compelling book on sleep science, mental well-being, Ayurveda and healthier living.

Vijaya Devshree   |  1 day, 20 hours ago

Beyond the Seasonal Rituals: Why Delhi’s Pollution Demands Year-Round Watch

Delhi’s air pollution demands more than seasonal emergency measures. Weak enforcement, industrial emissions, stubble burning and poor urban governance require year-round accountability.

DINESH DUBEY   |  1 day, 21 hours ago

From Target to Attacker: How Rahul Gandhi Flipped the Script on Political Aggression

Rahul Gandhi takes a direct political offensive against PM Modi, challenging the government on economic distress, national security, foreign influence and democracy.

Dr K Ranjan Sharma   |  3 days, 14 hours ago

The Midterm Mandate: How a Democratic Congress Plans to Reclaim Sanctions and Aid for Kyiv

Democrats reclaim Congress after the US midterms, pushing $15 billion in Ukraine aid, tighter Russia sanctions and oversight of Trump's foreign policy.

DINESH DUBEY   |  3 days, 21 hours ago

Comments

YOU MIGHT ALSO LIKE

View More

By Vijaya Devshree   |   1 day, 20 hours ago
Designing Sleep: A Modern Guide to Better Rest