Sanjay Pandey

Ranchi: Deputy Commissioner of Ranchi, Manjunath Bhajantri, reviewed complaints received on the newly launched WhatsApp number 9430328080 aimed at ensuring prompt grievance redressal for the district's residents. The review meeting, held at the Collectorate Conference Hall, was attended by district-level officials, Block Development Officers (BDOs), Circle Officers (COs), and representatives from other departments.

Department-wise Review of Complaints

DC Manjunath Bhajantri meticulously analyzed complaints received through the helpline and assessed their resolution status. He directed officials to expedite the resolution process and ensure accountability across departments.

CM’s Maiyan Samman Yojana Receives Maximum Grievances

Of the 80 complaints received under the Jharkhand CM Maiyan Samman Yojana, 42 have been resolved, while the remaining 38 are under process. Shri Bhajantri emphasized increasing awareness of the WhatsApp helpline at the panchayat level to reach remote rural areas.

Focus on Full Implementation of Abua Awas Yojana

The DC instructed all BDOs to prioritize the completion of houses under the Abua Awas Yojana. He called for regular progress reports and highlighted plans for a collective housewarming ceremony for beneficiaries upon successful completion.

Crackdown on Illegal Mining

Addressing complaints related to mining, DC Bhajantri directed the District Mining Officer to ensure strict legal action against illegal mining activities. He also instructed launching a special campaign to curb unauthorized mining in the district.

Strengthening Public Engagement

Reiterating his commitment to maintaining a direct connection with citizens, DC Manjunath Bhajantri urged all officers to engage actively with the public. He issued strict instructions for punctuality at block and circle offices, ensuring offices remain free of unnecessary gatherings.

Focus on Urban Management

While reviewing grievances related to Ranchi Municipal Corporation, the DC directed officials to address issues like streetlights, cleanliness, fogging, illegal parking, and waste management on a priority basis.

DC Manjunath Bhajantri proactive approach underscores his dedication to making the administration more accessible and responsive to public needs, ensuring efficient governance in Ranchi.